Ortus

ORTUS FINANCE

Secure
Growth
Support

Withdrawal & Refund Policy

Understanding our withdrawal process and refund terms

Standard Withdrawal Process

  • Withdrawal requests are typically processed within 3-5 business days
  • Minimum withdrawal amount: ₹500
  • Maximum withdrawal amount: Subject to account tier and verification level
  • Withdrawals are processed through bank transfer or digital wallet

Refund Eligibility

  • Subscription fees are refundable within 15 days of payment
  • Investment capital refunds are subject to market conditions and exit fees
  • Processing fees and transaction charges are non-refundable
  • All refund requests must be submitted through our customer portal

Important Information

  • Identity verification is required for all withdrawals
  • Multiple withdrawal requests may be combined into a single transaction
  • Market volatility may affect withdrawal processing times
  • International wire transfers may incur additional fees

Legal Disclaimer

This policy is subject to change without notice. All withdrawals and refunds are subject to our terms of service, anti-money laundering policies, and applicable financial regulations. Processing times may vary based on market conditions, regulatory requirements, and verification procedures. Please contact our support team for specific inquiries about your account.